🌸 GOT QUESTIONS?
FAQ.
Everything you need to know. Can't find your answer? Reach out to us directly.
ORDERS
Browse our collection, choose your item, select your size/options, and add to cart. Then proceed to checkout. You'll receive an order confirmation once your purchase is complete.
Yes — once your order is placed, you'll receive a confirmation with your order details. Keep it handy for your records.
If your order hasn't been processed yet, reach out to us as soon as possible. Once an order moves into fulfillment, changes may not be possible.
PRODUCTS
Size ranges vary by product. Check the size guide on each product page for specific measurements and fit recommendations.
Care instructions are included with each product. Generally, we recommend cold wash, inside-out, and air drying to keep your merch looking fresh.
SHIPPING
Shipping times depend on your location. Domestic and international timeframes will be confirmed once final shipping partners are finalized.
Yes — once your order ships, you'll receive tracking information so you can follow its journey.
International shipping availability will be announced as the shipping network expands. Check our Shipping page for the latest info.
RETURNS
Returns are accepted within the timeframe specified in our Return Policy. Items must be unworn, unwashed, and in original condition with tags attached.
Yes — if the size you need is in stock, we can arrange an exchange. Contact us with your order details to get started.
Custom-made items may have different return rules since they're made to your specifications. See our Returns page for the full policy on custom products.
CUSTOM DESIGNS
Use the AI Visualizer to upload inspiration or describe your idea. The AI generates a unique design that you can preview, customize, and order on your chosen product.
Yes — designs you create can be saved to your account so you can revisit, edit, or order them later.
AI VISUALIZER
Create custom designs for tees, hoodies, mugs, totes, and more. Upload reference images, describe your vibe, or let the AI surprise you.
Yes — the try-on feature lets you upload a photo and see how your design looks on you before you buy.
Browsing and creating designs is free. You only pay when you order a physical product with your design.
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