🔄 RETURNS, MADE SIMPLE.
RETURNS & EXCHANGES.
Changed your mind? Got the wrong size? We've got you. Here's how returns and exchanges work at Clover.
01
RETURN ELIGIBILITY
Returns are accepted within 7 days of delivery. Items must meet these conditions:
- Unworn, unwashed, and unworn
- Original tags attached
- In original packaging
- Not a custom/AI-designed item (see below)
02
EXCHANGE ELIGIBILITY
Need a different size or color? We can exchange your item if:
- The new size/color is in stock
- The original item meets return conditions
- Request is made within the return window
03
HOW TO REQUEST
Starting a return is easy:
- Email us or use the contact form
- Include your order number
- Tell us what you'd like to return/exchange
- We'll guide you through the next steps
04
CUSTOM PRODUCT RULES
AI-designed and custom-made items are created just for you. Because of this:
- Custom items may not be eligible for returns
- Exceptions for damaged/defective items
- Contact us if there's an issue with your custom order
05
REFUND TIMELINE
Once we receive and inspect your return:
- Refunds are processed within 5-7 business days
- Original shipping costs are non-refundable
- Refund goes back to original payment method
06
DAMAGED / INCORRECT ORDERS
If your order arrives damaged or we sent the wrong item:
- Contact us within 48 hours of delivery
- Include photos of the issue
- We'll arrange a replacement or refund at no extra cost
Questions about your return? We're here to help — no hoops, no hassle. 💗